How to configure customer reminder for Product Reviews?

1. Configure settings of the customer reminder for Product Reviews

Go to module settings -> tab «Reviews» -> tab «Customer Reminder settings»

Here you can configure:

- Enable or Disable Send a review reminder by email to customers (if activated, when a customer purchases a product on your shop, an e-mail will be sent to him after X days (specify below after selecting "yes" here) to invite him to rate the product.)

- Delay between each email in seconds (The delay is intended in order to your server is not blocked the email function)

- Number of emails for each cron call (This will reduce the load on your server. The more powerful your server - the more emails you can do for each CRON call!)

- Delay for sending reminder by email (We recommend you enter at least 7 days here to have enough time to process the order and for the customer to receive it.)

- Send emails only for the orders with the current selected status (This feature prevents customers to leave a review for orders that they haven't received yet. You must choose at least one status.)

- Send a review reminder by email to customer when customer already write review in shop? (Enable or Disable)

- Send a review reminder by email to customers a second time? (This feature allows you to send a second time the opinion request emails that have already been sent.)

- Days after the first emails were sent (in days)

2. Import old orders for customer reminder for Product Reviews

Go to module settings -> tab «Reviews» -> tab «Customer Reminder settings»

Here you can:

- select «start date» (Please select a date. All orders placed between that start date and end date (today) will be imported.)

- click «Import old orders» button

3. Configure CRON task for customer reminder

You can configure sending email messages through cron. You have 2 possibilities:




1. You can enter the following url in your browser: http://www.yoursite.com/module/{MODULE_NAME}/cron?token={your_cron_token}




2. You can set a cron's task (a recursive task that fulfills the sending of reminders)



The task run every hour: * */1 * * * /usr/bin/wget -O - -q http://www.yoursite.com/module/{MODULE_NAME}/cron?token={your_cron_token}






How to configure a cron task ?



On your server, the interface allows you to configure cron's tasks


About CRON http://en.wikipedia.org/wiki/Cron

{MODULE_NAME}:

"Product, Shop Reviews, Reminder, Profile, Rich Snippets" - spmgsnipreview

"Product Reviews Advanced PRO + Reminder + User Profile" - spmreviewsadv

"Product Reviews + Shop Reviews, Reminder, User Profile" - spmprodstorerev

www.yoursite.com - this is your site URL

{your_cron_token} - this is your unique token

4. Customer reminder statistics for Product Reviews

Go to module settings -> tab «Reviews» -> tab «Customer Reminder statistics»

Here you can:

- Filter orders by «start date» and «end date»

- See orders and «Send order manually» to customer (send manually customer reminder)

- See customer already wrote review for product