How to configure customer reminder for Product Reviews?



1. Configure settings of the customer reminder for Product Reviews

 

Go to module settings -> tab «Reviews» -> tab «Customer Reminder settings»

 

Configure settings of the customer reminder

 

Here you can configure:

 

- Enable or Disable Send a review reminder by email to customers (if activated, when a customer purchases a product on your shop, an e-mail will be sent to him after X days (specify below after selecting "yes" here) to invite him to rate the product.)

 

- Delay between each email in seconds (The delay is intended in order to your server is not blocked the email function)

 

- Number of emails for each cron call (This will reduce the load on your server. The more powerful your server - the more emails you can do for each CRON call!)

 

- Delay for sending reminder by email (We recommend you enter at least 7 days here to have enough time to process the order and for the customer to receive it.)

 

- Send emails only for the orders with the current selected status (This feature prevents customers to leave a review for orders that they haven't received yet. You must choose at least one status.)

 

- Send a review reminder by email to customer when customer already write review in shop? (Enable or Disable)

 

- Send a review reminder by email to customers a second time? (This feature allows you to send a second time the opinion request emails that have already been sent.)

 

- Days after the first emails were sent (in days)

 

 

 

2. Import old orders for customer reminder for Product Reviews

 

Go to module settings -> tab «Reviews» -> tab «Customer Reminder settings»

 

Import old orders for customer reminder

 

Here you can:

 

- select «start date» (Please select a date. All orders placed between that start date and end date (today) will be imported.)

 

- click «Import old orders» button

 

 

 

3. Configure CRON task for customer reminder

 

You can configure sending email messages through cron. You have 2 possibilities:




 

1. You can enter the following url in your browser: http://www.yoursite.com/module/{MODULE_NAME}/cron?token={your_cron_token}




 

2. You can set a cron's task (a recursive task that fulfills the sending of reminders)



 

The task run every hour: * */1 * * * /usr/bin/wget -O - -q http://www.yoursite.com/module/{MODULE_NAME}/cron?token={your_cron_token}



 

 




How to configure a cron task ?



 

On your server, the interface allows you to configure cron's tasks


 

About CRON http://en.wikipedia.org/wiki/Cron

 

 

 

{MODULE_NAME}:

 

 

"Product, Shop Reviews, Reminder, Profile, Rich Snippets" - spmgsnipreview

 

"Product Reviews Advanced PRO + Reminder + User Profile" - spmreviewsadv

 

"Product Reviews + Shop Reviews, Reminder, User Profile" - spmprodstorerev

 

 

www.yoursite.com - this is your site URL

 

{your_cron_token} - this is your unique token

 

 

 

4. Customer reminder statistics for Product Reviews

 

Go to module settings -> tab «Reviews» -> tab «Customer Reminder statistics»

 

Customer Reminder statistics

 

Here you can:

 

- Filter orders by «start date» and «end date»

 

- See orders and «Send order manually» to customer (send manually customer reminder)

 

- See customer already wrote review for product



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